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GLWA Continues Emergency Response Work on 54-inch Water Main in Southwest Detroit

GLWA CONTINUES EMERGENCY RESPONSE WORK ON 54-INCH WATER TRANSMISSION MAIN IN SOUTHWEST DETROIT

Replacement pipe segment now on-site and being prepared for installation

GLWA crews and contractors have removed a 12-foot section of damaged pipe.

Pipe assessment contractors are inspecting the condition of the transmission main on either side of the break in preparation for the repair process to begin.

DETROIT – The Great Lakes Water Authority (GLWA) continues its critical role as a part of the broader emergency response to a break on a 54-inch steel water transmission main at Beard and Rowan in Southwest Detroit that occurred in the early morning hours of Monday, February 17, 2025.

Today, a 19-foot segment of replacement pipe arrived on-site.

In the last 24 hours, GLWA crews and contractors removed an approximately 12-foot section of damaged pipe, and pipe assessment contractors have begun inspecting the condition of the existing pipe on either side of the break location in preparation for the repair process to begin.

The timeline for completion of the repair and returning the main to service is expected to be at least two weeks.

More updates will be provided as they become available.

Residents impacted by the water main break can call (313) 774-5261 to be connected to emergency resources through the City of Detroit.

Contact Us

Get in touch during regular business hours and we’ll get back to you as soon as possible. In the case of an emergency, please use the emergency contact information below.

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GENERAL CONTACT

For general information about GLWA, call or email and we will get back with a response in a timely manner.

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MEMBERS EMERGENCY CONTACT

If you are a GLWA member partner with an emergency, please call our Systems Control Center.
Contact GLWA

DETROIT EMERGENCY CONTACT

For local water or sewer issues within the City of Detroit, please call the DWSD emergency line.

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Sewer Back-Up Claim Form

If you have been impacted by a sewer back-up and want to file a claim with GLWA, please click below.


Administration Address

Great Lakes Water Authority
735 Randolph, Suite 1900
Detroit, MI 48226

 

Customer Payment Address

Great Lakes Water Authority
Attn: Treasury
P.O. Box 441370
Detroit, MI 48224-1370

For prompt credit to your account, please include the remittance slip with your payment.

For ACH, wire instructions and payment questions, please send an email to treasury@glwater.org.

 

Other Contacts

CEO Office:
ceo@glwater.org

New Contract or Contract Negotiation:
313-964-9034

Contracts and Grants/General Info:
contractsandgrants@glwater.org

Member Outreach:
313-964-9301,  
outreach@glwater.org

Water Quality:
313-926-8127, waterquality@glwater.org

Pressure or Flow Issues:
313-267-6000systemscontrol@glwater.org

Water Meter Issues:
313-267-9007wamr@glwater.org 

Sewer Meter Issues: 
313-267-8977
gdrss@glwater.org

Wholesale Automated Meter Read (WAMR) Portal:
313-267-1474wamr@glwater.org

Greater Detroit Regional Sewer System (GDRSS) Portal:
313-267-1474gdrss@glwater.org

Industrial Waste Control:
313-297-5850iwc@glwater.org

Easements:
313-267-8987

Procurement: 
procurement@glwater.org

Permits: 
313-267-3698, permits@glwater.org

Miss Dig:
313-267-8958

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GLWA Department Contact Directory